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Privacy Policy

Kilo Virtual Maritime Academy (VMA) Privacy Policy

Introduction

Kilo Solutions LTD, owns and manages the Kilo Virtual Maritime Academy (VMA) and is dedicated to safeguarding the privacy of our users. Our Privacy Policy outlines how we collect, use, and protect personal data within our Learning Management System (LMS).

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details.

Payment and Billing Information: Details necessary to process payments for our services, which are handled through secure third-party payment processors.

Usage Data: Information on how you use our VMA and services, including course interaction data.

Technical Data: IP addresses, browser types, and versions, time zone settings, and types of devices used to access our services.

Educational Data: Course progress, quiz results, certifications, and feedback.

Interaction Data: Records of interactions within the LMS such as forum posts, comments, and communication with instructors.

How We Use Your Information

The information we collect is used in the following ways:

  • To provide access to our VR and eLearning solutions.
  • To process payments and maintain accurate financial records.
  • To communicate with you, including sending updates about courses or responding to inquiries.
  • To improve and personalise your experience on our platform.
  • To comply with legal obligations.

In the LMS context, we use your data to:

  • Personalise your learning experience by recommending courses or content.
  • Assess your progress and provide feedback.
  • Generate reports for internal and regulatory compliance purposes.

Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys.

Your information may be shared within the LMS as follows:

- Instructors and Administrators: To facilitate your education and monitor your progress.

We ensure that all sharing respects your privacy and is compliant with educational data protection standards.

Security of Your Personal Data

We employ advanced security measures tailored to protect the unique types of data handled by our LMS, ensuring the integrity and confidentiality of your educational records.

Your Rights and Choices

You have several rights concerning your personal data, including the right to access, correct, erase, and restrict processing of your data. You also have the right to object to processing and, where processing is based on consent, to withdraw that consent at any time.

Specific to our LMS, you have the right to:

    • Review and export your educational data.
    • Request deletion of your data post-completion or withdrawal from a course, subject to regulatory requirements.
    • Opt-out of data sharing within the LMS settings, where applicable.

Use of Cookies and Tracking

Our LMS utilises cookies and similar technologies to enhance your learning experience, track course progress, and analyse usage patterns for continuous improvement.

Changes to This Privacy Policy

We reserve the right to modify this policy to reflect changes in our practices or regulatory updates. Changes will be communicated through the Kilo VMA LMS platform to keep you informed.

Contacting Us

For any concerns or questions regarding your privacy within the Kilo VMA, please contact us directly at vma@kilo-solutions.com.

This document was last updated on 18 March 2024..